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Hybrid and Distributed ICT Education Synergy

As previously reported, Fall of 2009, MPICT conducted a pilot, in which professors at Cabrillo College, Foothill College and City College of San Francisco offered Cisco CCNP, EMC Information Storage and Management and Juniper Networks Operating Juniper Routers in the Enterprise courses in a hybrid delivery format using Elluminate/CCC Confer.

The pilot was to test and further develop what we are now calling MPICT’s Hybrid Course Delivery Model (MHCDM), in which students attend:

  • in person, when possible and desired

  • in real time via the Internet (on any computer, with any operating system, at any connection speed)

  • asynchronously as needed via online experience archives, streamed from the Internet anytime from anywhere or downloaded to mobile devices

Assessments of the model and feedback from professors show powerful impacts on class and student outcomes:

  • improved class recruitment:

    • because people don’t say no just because they can’t physically be there for some sessions

    • because anyone can take the course from anywhere, expanding the market served and number of people who can take the class

  • improved student retention and learning:

    • because students like and are engaged by the dynamic and interactive use of ICT technologies in their ICT education

    • because students review archives they don’t understand or remember and get “unstuck”

    • because even remote students get interactive lab experiences on real equipment

    • because students can interact collaboratively with professors in online office hours, even logging in to equipment together, to overcome obstacles and continue progress…

This hybrid delivery model could improve teaching and learning for any ICT class. MPICT is encouraging and developing faculty in the region to deliver courses this way. For example, a dozen faculty members learned to do this at Faculty Development Week in June, and MPICT has developed an MHCDM Toolkit to teach teachers to do this, which will soon be available on MPICT’s website under ICT Educator Resources.

There is more to the story. With enough faculty using the MHCDM in the region, we have an opportunity to systematically improve ICT education for the region.

Currently, it is difficult to justify more advanced and specialized courses at any given school, because the lab resources are expensive, faculty development investments are high, and there are frequently not enough students at a single school interested in the course (at least in any given semester) to really justify offering it, at least on a regular basis. As a result of these rational decisions, there is a lot of demand for advanced and specialized courses that is not met.

In this difficult economic climate it is these courses that are most easily cut, stranding students who cannot get the courses they need to complete their studies, obtain their academic credential and get that job.

In MPICT’s Distributed ICT Education model, also under development, faculty at a given school could opt in to offering a course in the MHCDM model. Other colleges could opt in to offering and promoting that course at their school. With the larger student pool, it is easier to justify courses and make them successful. We can expand the numbers of students served and the breadth and depth of ICT course offerings that way, while avoiding stranding students who can’t get the courses they want when they want them.

MPICT’s Hybrid Course Delivery Model and Distributed ICT Education Model are MPICT’s project for Synergy. The Synergy project is sponsored by NSF to bring professional development resources to 13 NSF Centers to improve their efforts to scale successful efforts to improve STEM technical education in the U.S.

MPICT assists the Synergy effort by hosting Synergy Innovation Coach meetings virtually via Elluminate. MPICT Advisory Panel member Microsoft hosted a June Synergy conference at its San Francisco Westfield Center facility, where MPICT’s project logic model was profiled. Industry and academic “thought leaders” provided coaching, and MPICT’s MHCDM and Distributed ICT Education thinking, plans and teams improved greatly.

It will take time to do this, but it is going to be very cool!

If you are an ICT faculty member interested in learning more about this project and how you might participate in it, please email us at info@mpict.org.

 

 

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