ICT Employment


ICT Employment

Rewarding information and communications technologies jobs and careers support high quality lifestyles - not just within ICT related industries. ICT knowledge and skills are in high demand at most companies, no matter what industry.










At a very high level, there are 5 dimensions of ICT employment knowledge and skills:


  • ICT Users – Today, most employees are expected to have basic knowledge and competencies with ICT. In nearly all jobs, people are expected to be able to use computers, computer operating systems and applications, telephone systems, electronic communications tools, and the Internet. They are expected to be able to conduct electronic research and organize, analyze and present information. We do not count ICT Users as part of the ICT workforce, but ICT User knowledge and skills are required for most jobs. Your local community college can help you develop those knowledge and skills.

  • ICT Helpers - Entry level positions in roles like Help Desk and User Support exist for people with an excellent understanding of ICT User systems and solutions, good people skills and an ability to deliver strong customer service. Your local community college can help you develop those knowledge and skills.

  • ICT Enablers –  ICT jobs include entry-level through professional positions in IT organizations. These are roles that enable ICT Users by deploying, monitoring, managing and supporting ICT infrastructure and systems, for ICT industry enterprises and for enterprises in most sectors of the economy. People with deeper knowledge and skills in ICT, and specialized knowledge and skills in other fields, work with specific implementations and applications of ICT in their fields. Diverse community college programs affordably provide many ICT knowledge and skill sets for a large variety of ICT-enabler workforce roles, useful to students seeking their first jobs and to working professionals far into their careers.

  • ICT Spreaders – ICT companies need a variety of people in typically well compensated roles publicizing, marketing and selling their ICT products and services. These require both technical knowledge and strong people and organizational skills. These roles also include sales engineering roles helping customers design solutions to their specific problems using employer ICT solutions and setting up those systems to work for customers. Local community colleges can help prepare students for many of these roles.

  • ICT Creators – At the highest level, the ICT workforce includes people with deep and advanced theoretical knowledge of math, engineering and science, who develop scientific theories, invent technologies and create new companies and applications of technology. These advanced and high level positions frequently require advanced academic degrees and employ people in academia, R&D operations of ICT industry companies and roles developing specialized applications of ICT in other industries. Community colleges help students affordably prepare for this pathway through transfer relationships and pathways with 4 year colleges and universities.

ICT employment is a big and strategically important part of U.S. economies, not only because it provides meaningful and comfortable livelihoods for many people, but also importantly because the ICT workforce enables productivity and efficiency in all kinds of organizations and in virtually all industries. There is a pyramid like the one above for all industries. Each has a slice of the ICT pie. ICT employment exists and is strategically important in virtually all industries.










ICT Employment Data:

ICT employment data is often required by ICT academic departments, for program and degree planning and justification, for grant applications and to guide students. For those interested in learning more about ICT employment at a macro level, try:

International Source(s) of ICT Employment Data:

Unfortunately, ICT industry data is largely limited to other countries and international organizations. Most organizations in the U.S. do not currently organize information around an ICT framework. For U.S. and State ICT industry information, it is often necessary to sort through other information categories. For a methodology in how to obtain U.S. ICT industry data, please see the MPICT/COE Phase 2 ICT Environmental Scan.

U.S. Source(s) of ICT Employment Data:

California Source(s) of ICT Employment Data:

Nevada Source(s) of ICT Employment Data:

Hawaii Source(s) of ICT Employment Data: