information and communications technologies jobs and careers
support high quality lifestyles - not just within ICT related
industries. ICT knowledge and skills are in high demand at
most companies, no matter what industry.
At a very high level, there are 5 dimensions of ICT employment
knowledge and skills:
– Today, most employees are expected to have basic knowledge
and competencies with ICT. In nearly all jobs, people are
expected to be able to use computers, computer operating
systems and applications, telephone systems, electronic
communications tools, and the Internet. They are expected to
be able to conduct electronic research and organize, analyze
and present information. We do not count ICT Users as part
of the ICT workforce, but ICT User knowledge and skills are
required for most jobs. Your local community college can
help you develop those knowledge and skills.
- Entry level positions in roles like Help Desk and User
Support exist for people with an excellent understanding of
ICT User systems and solutions, good people skills and an
ability to deliver strong customer service. Your local
community college can help you develop those knowledge and
ICT Enablers –
ICT jobs include entry-level through professional positions
in IT organizations. These are roles that enable ICT Users
by deploying, monitoring, managing and supporting ICT
infrastructure and systems, for ICT industry enterprises and
for enterprises in most sectors of the economy. People with
deeper knowledge and skills in ICT, and specialized
knowledge and skills in other fields, work with specific
implementations and applications of ICT in their fields.
Diverse community college programs affordably provide many
ICT knowledge and skill sets for a large variety of ICT-enabler
workforce roles, useful to students seeking their first jobs
and to working professionals far into their careers.
– ICT companies need a variety of people in typically well
compensated roles publicizing, marketing and selling their
ICT products and services. These require both technical
knowledge and strong people and organizational skills. These
roles also include sales engineering roles helping customers
design solutions to their specific problems using employer
ICT solutions and setting up those systems to work for
customers. Local community colleges can help prepare
students for many of these roles.
ICT Creators – At the
highest level, the ICT workforce includes people with deep and
advanced theoretical knowledge of math, engineering and
science, who develop scientific theories, invent technologies
and create new companies and applications of technology. These
advanced and high level positions frequently require advanced
academic degrees and employ people in academia, R&D operations
of ICT industry companies and roles developing specialized
applications of ICT in other industries. Community colleges
help students affordably prepare for this pathway through
transfer relationships and pathways with 4 year colleges and
employment is a big and strategically important part of U.S.
economies, not only because it provides meaningful and
comfortable livelihoods for many people, but also importantly
because the ICT workforce enables productivity and efficiency
in all kinds of organizations and in virtually all industries.
There is a pyramid like the one above for all industries. Each
has a slice of the ICT pie. ICT employment exists and is
strategically important in virtually all industries.
ICT Employment Data:
ICT employment data is often required by ICT academic
departments, for program and degree planning and
justification, for grant applications and to guide students.
For those interested in learning more about ICT employment at
a macro level, try:
International Source(s) of ICT Employment Data:
ICT industry data is largely limited to other countries and
international organizations. Most organizations in the U.S. do
not currently organize information around an ICT framework.
For U.S. and State ICT industry information, it is often
necessary to sort through other information categories. For a
methodology in how to obtain U.S. ICT industry data, please
MPICT/COE Phase 2 ICT Environmental Scan.
U.S. Source(s) of ICT Employment Data:
Source(s) of ICT Employment Data:
of ICT Employment Data:
of ICT Employment Data: